Business Continuity Management

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SelecTech Solutions offer extensive experience across the whole Business Continuity Management lifecycle including Organisation Analysis, Risk Analysis, Business Impact Analysis, Business Continuity Planning, Business Recovery Plans and Emergency Management.  We are experts in developing and managing Business Continuity Plans, Crisis Management & Business Resilience programmes. Many organisations start on the BCM path by undertaking a Business Continuity Health Check.

Business Continuity Management (BCM) is an holistic process that identifies threats to an organisation and the impact to business operations that these threats, if realised, might cause. It provides a framework for building operational resilience with the capability for an effective response that safeguards the interests of key stakeholders, reputation, brand and value creating activities.

The primary objective of BCM is to allow the executives and senior management to continue to manage business operations under adverse conditions, by the introduction of appropriate resilience strategies, recovery objectives, operational risk management considerations and crisis management plans. Contact us for more information.

In other words BCM is about preparing an organisation for any unpredictable incident or crisis which may interrupt that business & providing the organisation with the capabilities and competencies to recover and resume normal business as quickly as possible.  BCM is about planning for the recovery and resumption of business.

Business Continuity Management is a tool to help organisational performance. It is no longer just about dealing with the big impact, low probability events. It is becoming an essential enabler of organisational resilience as part of “business as usual”.

Examples of incidents which could impact an organisation or business include: IT systems failure; power failure; natural disasters; disease; terrorism; fraud; reputation and brand.

The BCM lifecycle is comprised of 5 phases:

  1. Policy & programme management
  2. Understanding the organisation
  3. Determining the strategy
  4. Developing & implementing a response
  5. Exercising, maintaining & reviewing

Wrapped around these phases is the challenge of embedding BCM in the organisation’s culture.

Business Resilience is defined it as the capacity of an organisation to plan for and adapt to change or disruption, through:

  • Anticipation: the capability to assess risks and threats, to anticipate a disruption and mitigate, avoid or prevent it from occurring.
  • Protection: the capability to plan and prepare for disruption, thereby protecting the organisation.
  • Responsive capacity: the capability to adapt or respond to and manage a disruption successfully, thereby preventing a disruption from spreading its impacts.
  • Recoverability: the capability to recover to a new “normal” state after a disruption.  Contact us for more information.

An organisation’s ability to respond to an emergency or crisis is critical to its ongoing survival.  Those organisations with a tested Emergency or Crisis Management Plan have a much greater likelihood of surviving an incident and staying in business rather than those that don’t.

An Emergency or Crisis Management Plan (also known as an Incident Management Plan) forms part of the BCM process and can often be a unique plan in its own right.  It is defined as “a documented plan of action for use at the time of an incident, covering key personnel, resources, services and actions needed to implement the incident management process”  (source: BCI Good Practice Guidelines 2010)

Key elements of the plan include objectives, assumptions, incident management structure, team roles and responsibilities and invocation instructions.

SelecTech Solutions can help your organisation develop a suitable and tailored Emergency/Crisis Management plan. Contact us  for more information.

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