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Business Continuity Management

Business Continuity Management (BCM) is an holistic process that identifies threats to an organisation and the impact to business operations that those threats, if realised, might cause. It provides a framework for building operational resilience with the capability for an effective response that safeguards the interests of key stakeholders, reputation, brand and value creating activities.

In other words BCM is about preparing an organisation for any unpredictable incidents which may interrupt that business & providing the organisation with the capabilities and competencies to recover and resume normal business as quickly as possible.

Examples include: IT systems failure; Power failure; Natural disasters; Disease; Terrorism; Fraud; Reputation; Brand

SelecTech Solutions are experts in developing and managing BCM programmes.

IT Strategic Management

For the person that heads up IT in your organisation the holy grail is the alignment of the business goals and objectives with its IT deliverables. Today this alignment is made more difficult with the rapid change in the business environment and the even quicker development and innovations in technology. Strategic IT Management is about trying to achieve this alignment. It is not however simply a technical process of managing IT systems but rather it is a whole of business exercise that must be framed as part of the organisation’s overall management process. SelecTech Solutions can help your organisation map out a strategic IT plan and achieve the alignment between the business and IT.  

Risk Management

A risk can be defined as an uncertain event or set of events that, should it occur, will have an effect on the achievements of objectives. Risk management is the process responsible for identifying, assessing and controlling risks. Every organisation, large or small, should dedicate some resources and skills to managing their risk. SelecTech Solutions can provide a comprehensive risk management programme for your business.

IT Disaster Recovery

In today’s business world the vast majority of organisations depend totally on their IT systems to operate. A 2011 study found that 80% of business continuity invocations were due to hardware failure. Despite this reliance on technology many organisations operate in a constant state of denial or suffer from a superiority bias ie “it could never happen to us”! The range of solutions in the form of an IT Disaster Recovery plan range from the very basic and low budget – offsite backups – to the extremely complex and expensive – hot or even active/active sites. Most organisations have business requirements that will fall somewhere between these 2 end points. Let SelecTech Solutions work with you to determine your business needs and the most appropriate IT DR plans for your organisation.

Business Impact Analysis

A Business Impact Analysis (BIA) is the process of analysing business functions and the effect that a business disruption may have upon them. It forms part of understanding the organisation and is the foundation on which the whole BCM process is built. The BIA can be used to identify the timescale and the extent of the impact of a disruption at several levels within an organisation and provides the data from which appropriate business continuity strategies can be determined. A Risk Assessment, which estimates the likelihood and impact on specific functions from known threats, is often also undertaken along with a BIA. We are experts in the preparation and delivery of Business Impact Analysis.

Project Management

Project management is the planning, delegating, monitoring and control of all aspects of a project. It aims to achieve the objectives of the project within the expected performance targets of time, cost, quality, scope, benefits and risks. SelecTech Solutions consultants are registered Practitioners in the PRINCE2 methodology and ensure that all projects are tailored to PRINCE2 standards. If your organisation needs project management expertise then SelecTech Solutions can provide the answers.

Interim Executive IT Management

Do you need an acting CIO or senior IT executive for a few months? Or do you need a fresh pair of eyes to assist in managing your IT department? Or do you have a major IT project that needs to be managed at a senior level? If you have any of these or similar requirements contact us at SelecTech Solutions. We have experience managing national and international IT teams with multi-million dollar budgets. Out team will add immediate value to your business.

Emergency/Crisis Management

Fail to plan = plan to fail! An organisation’s ability to respond to an emergency or crisis is critical to its ongoing survival. Those organisations with some sort of tested Emergency or Crisis Management Plan have a much greater likelihood of surviving an incident and staying in business rather those that don’t. An Emergency or Crisis Management Plan (also known as an Incident Management Plan) forms part of the BCM process and can often be a unique plan in its own right. It is defined as “a documented plan of action for use at the time of an incident,covering key personnel, resources, services and actions needed to implement the incident management process” (source: BCI Good Practice Guidelines 2010) Key elements of the plan include objectives, assumptions, incident management structure, team roles and responsibilities and invocation instructions. SelecTech Solutions can help your organisation develop a suitable and tailored Emergency/Crisis Management plan.

Business Continuity Health Check

An untested plan is only marginally better than no plan at all! Many organisations develop beautifully drafted Business Continuity plans but never take the next and most important step of training, exercising and maintaining these plans. Not only do plans become obsolete very quickly but management and staff also need regular reminders about their roles in the Business Continuity plans. In line with the training, exercising and maintenance Business Continuity plans must be checked or audited on a regular basis. A health check should: – confirm that the BC plans comply with the organisations BCM policies and standards – ratify the validity of the plans – verify that appropriate training and exercising activities are being undertaken – outline any weaknesses or deficiencies in any of the above. SelecTech Solutions have extensive experience in the area of Business Continuity Health Check and can tailor a solution to meet your business needs.

Vendor Management

In these difficult economic times it is vital to ensure that your organisation is getting good value from your IT vendors and that existing arrangements are covered by up-to-date and meaningful supply agreements. SelecTech can review all your current key agreements to ensure they are fit-for-purpose and appropriate for your current business needs.

Our approach

SelecTech Solutions offer quality not quantity.  Our reputation and brand are what keeps us in business.  For that reason we are particular about the type of work we do and who we do it for.  If we are not certain that we can deliver a first class product we would rather let opportunities slip by rather than risk tarnishing our reputation and brand.  As such our services are limited to our key areas of expertise.

Although we follow formal methodologies our team is both adaptable and flexible so that we can work in with our clients’ requirements.  Our consultants are certified members of the internationally recognised Business Continuity Institute and hold a variety of qualifications in Information Technology, Project Management, Leadership and Negotiation.

Our clients include leading financial institutions, multi-national corporations, professional service firms and local government.

  • icon4
    Business Continuity Management
    Business Continuity Management (BCM) is an holistic process that identifies threats to an organisation and the impact to business operations that those threats, if realised, might cause. It provides a framework for …

    Read More

  • icon3
    Emergency/Crisis Management
    Fail to plan = plan to fail! An organisation’s ability to respond to an emergency or crisis is critical to its ongoing survival. Those organisations with some sort of tested Emergency or Crisis Management Plan have …

    Read More

  • icon2
    Requirements Analysis
    Many business projects are doomed to fail even before they get off the ground as the scope and requirements have been poorly defined. We are experts in analysing your business requirements and we will ensure that your project starts on a sound footing.

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  • icon1
    Risk Management
    A risk can be defined as an uncertain event or set of events that, should it occur, will have an effect on the achievements of objectives. Risk management is the process responsible for identifying, assessing and controlling risks.

     Read More

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